Careers

Job Title: Product Implementation Executive

Job Overview:

We are seeking a dynamic and highly organized Product Implementation Executive to join our team. S/he will play a crucial role in ensuring the successful implementation of our software products and services for clients. This position requires a combination of technical expertise, project management skills, and exceptional communication to deliver a seamless experience to our clients.

Key Responsibilities:

1. Product Implementation: 

• Collaborate with the product development team to gain a deep understanding of the product and its features.
• Work closely with clients to understand their specific requirements and how the product will meet their needs.
• Plan and execute product implementations, including installation, configuration, and customization.
• Ensure that products are implemented according to best practices and client specifications.

2. Client Communication:

• Act as the primary point of contact for clients during the implementation process.
• Provide regular updates and progress reports to clients.
• Address client inquiries and concerns promptly and professionally.

3. Training and Documentation:

• Train clients on how to use the product effectively.
• Create and maintain comprehensive product documentation and user guides.

Qualifications:

• Bachelor’s degree in a relevant field.
• Proven experience in product implementation,  or a related role.
• Strong technical aptitude and the ability to understand and explain complex software and hardware solutions.
• Excellent communication and interpersonal skills.
• Exceptional problem-solving and organizational abilities.
• Attention to detail and a commitment to delivering high-quality results.
• Ability to work independently and as part of a team.
• Knowledge of CRM systems and software implementation best practices is a plus.

Location: Bangalore

This is a work-from-office role.