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Job Title: Product Implementation Executive
Job Overview:
We are seeking a dynamic and highly organized Product Implementation Executive to join our team. S/he will play a crucial role in ensuring the successful implementation of our software products and services for clients. This position requires a combination of technical expertise, project management skills, and exceptional communication to deliver a seamless experience to our clients.
Key Responsibilities:
- Product Implementation:
- Collaborate with the product development team to gain a deep understanding of the product and its features.
- Work closely with clients to understand their specific requirements and how the product will meet their needs.
- Plan and execute product implementations, including installation, configuration, and customization.
- Ensure that products are implemented according to best practices and client specifications.
- Client Communication:
- Act as the primary point of contact for clients during the implementation process.
- Provide regular updates and progress reports to clients.
- Address client inquiries and concerns promptly and professionally.
- Training and Documentation:
- Train clients on how to use the product effectively.
- Create and maintain comprehensive product documentation and user guides.
Qualifications:
- Bachelor’s degree in a relevant field.
- Proven experience in product implementation, or a related role.
- Strong technical aptitude and the ability to understand and explain complex software and hardware solutions.
- Excellent communication and interpersonal skills.
- Exceptional problem-solving and organizational abilities.
- Attention to detail and a commitment to delivering high-quality results.
- Ability to work independently and as part of a team.
- Knowledge of CRM systems and software implementation best practices is a plus.
Location: Bangalore
This is a work-from-office role.
We are constantly on the look out for talented and innovative professionals in Education and Technology Domains. If you think you will be able to add value to Edu-tive, pl share your latest CV to our mail id: enquiry@edu-tive.com
Hiring Process
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